When we launched the new BNC SalesData release in November, we added a tool for those of us who forget our passwords from time to time. (Like me. Ahem.) There’s a few easy steps you need to take to make sure you always have access to your account.
1. Set up your Top Secret Question.
If you don’t set up your Top Secret Question, we won’t be able to send you your password. Here’s how to do it.
After logging in to BNC SalesData, click on “My Account” in the top navigation bar.
On the My Account page, there is a form for changing your password and entering your Top Secret Question.
Enter your old password. The one we send you is a nine-digit string - not easy to remember. You can set up a new, more memorable password here. Then, choose one of the Top Secret Questions from the dropdown list. Here, we’ve selected “What city were you born in?” and created a Top Secret Answer - Toronto.
Click save, and you’re done!
2. Lose a password, get a password
Now that you’ve set that up, should you ever forget your password, just click on the aptly-named “Forgot your password?” link on the sign-in screen.
Here, you’ll type in your email address in the “Enter your username” box.
Now enter the answer to your Top Secret Question, click submit, and a new temporary password will be sent to you!
And, as always, if you forgot your password and you haven’t yet set up your Top Secret Question, just email the BNC SalesData team and we’ll help you get your log-on.
